What is MugShot?

Mug Shot is a diagnostic aid for programmers and developers of the products you use. If a bug or other glitch should occur while using an application, Mug Shot can be used as a problem description form.

When Mug Shot is launched, you are given the option to Quit or to Dump Info.  When Dump Info is clicked, a text file is created in the folder (or disk) from which it was launched called "_Rap Sheet_" (with leading and trailing underlines). Since it is a standard text file, you can use any text editing utility or word processor to add the necessary information (such as your address and problem description).

The information provided by Mug Shot includes the Macintosh Model, processor type, if a Floating Point Processor is available, if Color QuickDraw is available, the keyboard type, the system version number, the Apple Talk version (if running), a list of desk accessories, total memory installed, and a list of CDEVs (control panel devices), INITs (programs that run at start-up time), and FKEYs (Command-Shift-#). The date is also included at the very bottom.  For more accurate information, do not run while using MultiFinder.

Mug Shot came about because of reported problems with some of my products.  When a problem occurs, I always had to nag the customer for basically all the information listed above.  Most of the time the information was not adequate to determine the problem. Now, using Mug Shot, it is automated!

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MugShot is a free utility available from the major national electronic services (MAUG on CompuServe. The Mac Roundtable on GEnie, and the Mac forum on MacNet).

MugShot creates a report that lists your important system-software data. It also lists all installed DAs, INITs (now more or less officially called Startup documents), cdevs. and RDEVs. This information is vital for diagnosing software problems.

Operation couldn't be simpler. Just launch MugShot and, when its window appears, press the Dump Info button. Nothing seems to happen, but MugShot, in a flash, creates a text file that contains all the data. The file is named _Rap Sheet_ (overwriting any existing _Rap Shcet_ file without warning). If you wish to save the information, rename the _Rap Shect_ file as soon you return to the desktop. I recommend that you use the date and your name as the new filename.

Bobker, Steven. (September 1989). Bobker's Dozen. MacUser. (pg. 302).

Download MugShot for Mac

Architecture

Motorola 68K

Compatibility notes

Emulating this? It could probably run under: Mini vMac